GEx Customer Focus
- We offer NEED BASED SERVICE“ to our valued clients with the orientation we are committed to offer prompt delivery, safety of goods, competitive rates.
- The GEx is known for its dynamism, excellent service standards, adherence to ethical practices and value based dealings.
- Dedicated Key and corporate account management
- Management : hassle free time bound settlement of claims.
- Dedicated Customer Service to address your service related queries and complaints on time.
- Trained workforce to address all your day to day requirements and queries
Excellent Services & Operational Edge
- Assured Next Day Services within 500 kms radius.
- A dedicated team for safe handling of all kinds of cargo as per client's instructions.
- Trained drivers for guaranteed safe movement, scheduled dispatches,
- Record 90% Service Efficiency for on-time deliveries and customized, reliable services.
- Full Truck Loads (FTL) movement & Part Loads (PTL) , Rail and Air shipments.
- Special Customer Relations Management Team to handle Key & Corporate Accounts allowing customized MIS, single point access and billing facility for multi point transactions.
- Value added Services include Door-to-door collection and delivery of goods, scheduled services to major destinations, octroi clearance and other facilities such as; Delivery against Consignee Copy (DACC), Cheque on Delivery (COD), Proof of Delivery (POD), and/or customer specific requirement.